Refund policy
REFUND POLICY
We want you to love your MAKO product. If for any reason you're not satisfied, here's how we handle it.
30-DAY SATISFACTION GUARANTEE
If you're not happy with your purchase, contact us within 30 days of delivery for a full refund. No return shipping required — we trust our customers.
HOW IT WORKS
1. Email us at anastasihatzi21@gmail.com within 30 days of receiving your order.
2. Include your order number and a brief reason for the request.
3. We'll process your refund within 5 business days.
4. You keep the product — no need to ship anything back to us.
DEFECTIVE OR DAMAGED ITEMS
If your product arrives damaged or stops working within 30 days:
1. Email a photo of the issue to admin@4corporate.com.
2. We'll process a full refund within 3 business days.
3. No return required.
WHEN REFUNDS APPLY
- Products that arrive damaged or defective
- Products that don't match the description on our website
- Buyer's remorse within 30 days of delivery
Refunds are issued to your original payment method. Please allow 5-10 business days for the refund to appear, depending on your bank.
NOT ELIGIBLE FOR REFUNDS
- Orders placed more than 30 days ago
- Orders where the customer provided an incorrect shipping address
QUESTIONS
Email us anytime at anastasihatzi21@gmail.com. We typically respond within 24 hours.